#balo-chatbot {
    position: fixed;
    bottom: 20px;
    right: 20px;
    width: 300px;
    background: #fff;
    border: 1px solid #ddd;
    border-radius: 10px;
    box-shadow: 0 5px 15px rgba(0,0,0,0.2);
    font-family: Arial, sans-serif;
    z-index: 9999;
}

.chatbot-header {
    background: #ff6f61;
    color: #fff;
    padding: 10px;
    border-top-left-radius: 10px;
    border-top-right-radius: 10px;
    text-align: center;
    font-weight: bold;
}

.chatbot-body {
    padding: 10px;
}

.chatbot-messages {
    max-height: 200px;
    overflow-y: auto;
    margin-bottom: 10px;
}

.chatbot-messages .message {
    margin: 5px 0;
    padding: 5px 10px;
    border-radius: 8px;
}

.chatbot-messages .user {
    background: #d1e7dd;
    text-align: right;
}

.chatbot-messages .bot {
    background: #f8d7da;
    text-align: left;
}

#chatbot-input {
    width: calc(100% - 60px);
    padding: 5px;
    margin-right: 5px;
}

#chatbot-send {
    padding: 5px 10px;
    background: #ff6f61;
    color: #fff;
    border: none;
    border-radius: 5px;
    cursor: pointer;
}